Returns & Exchanges
At Cash Generator, we stand by the quality of our pre-owned and new products with a straightforward return policy designed for your peace of mind. If you are not completely satisfied with your purchase, you can return your item within 14 days for a full refund or exchange.
Verify Eligibility
Ensure your item is in its original condition and packaging, accompanied by the receipt or proof of purchase within the 14-day return window.
Contact Support
Reach out to our customer service team or visit your local Cash Generator store to initiate the return process and receive a return authorization.
Package Your Item
Securely pack the item with all included accessories and manuals to prevent damage during transit, or bring it directly to the store counter.
Receive Refund
Once we have inspected and verified the item's condition, we will process your refund to the original payment method or issue a store credit immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing